tag:wordcloudinc.statuspage.io,2005:/historyWord Cloud Inc Status - Incident History2024-03-26T05:23:23ZWord Cloud Inctag:wordcloudinc.statuspage.io,2005:Incident/57109822020-12-02T04:21:42Z2020-12-03T04:05:42ZThis is an example incident<p><small>Dec <var data-var='date'> 2</var>, <var data-var='time'>04:21</var> UTC</small><br><strong>Resolved</strong> - Empathize with those affected and let them know everything is operating as normal.</p><p><small>Dec <var data-var='date'> 2</var>, <var data-var='time'>04:11</var> UTC</small><br><strong>Monitoring</strong> - Let your users know once a fix is in place, and keep communication clear and precise.</p><p><small>Dec <var data-var='date'> 2</var>, <var data-var='time'>04:17</var> UTC</small><br><strong>Identified</strong> - As you continue to work through the incident, update your customers frequently.</p><p><small>Dec <var data-var='date'> 2</var>, <var data-var='time'>04:47</var> UTC</small><br><strong>Investigating</strong> - When your product or service isn’t functioning as expected, let your customers know by creating an incident. Communicate early, even if you don’t know exactly what’s going on.</p>